Besides managing clients, our online CRM system can also be used to manage your employees. You can create employee accounts for your car sales person or insurance agents.
Authorising your employees to login to the CRM system will enable them to track their potential customers and frequently review their service records. Thus increasing your company’s efficiency.
By default, registered user is the administrator. After login, the group permission name is shown on top of the screen.
Every user who is able to login to BMO, needs to be assigned to a group permission. From the group permission, administrator is able to define:
- Menu and pages that is visible to the group.
- Permission to edit, create and delete data.
- Permission to share data.
BMO is a cloud application design for small and medium enterprise. It is software that covers online inventory management system, online client relationship management system, online email marketing, online SMS marketing, online membership management and online accounting system.
Registration is free and has 30 days free trial. Users can make payment to continue using credit cards or bank in directly, any time during the trial period.
To register an account to start using iCRM, please visit registration page at http://www.icrm.com.my/loginregister/
The registration process is simple.
With BMO CRM module, user can either input a new customer detail manually, or choose to import customers detail into the system, via CSV file. Importing of customer details is suitable if user would like to import customer detail in bulk. Importing data saves time and increase productivity.
Email blasting is an electronic mailing system whereby information is sent by email to a large mailing list and is a common practice associated with marketers who intend on reaching large groups of people. It has been noted that the email blast feature is normally incorporated in most CRM software due to what it does into creating awareness and thus improving customer service in general. This means that without this function integrated into the CRM, the customer relationship management would be nothing more than a simple inventory management system.
This means that email blasting sends this software to another dimension in terms of performance. Generally, the emailing system is enhanced alongside the CRM, making similar tasks easier to comprehend. The reason why companies and businesses are welcoming this feature is that they prefer to have improved efficiency as well as increasing the capacity of resolving issues associated with lows in productivity.