Extensive iCRM Reports

Extensive iCRM Reports

Using our iCRM service, you will be able to extract data and generate report which gives you a snapshot of the current status, filtered case list with activities, service history, etc which can be used as a ready

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Daily Summary by Status

With Daily Summary by Status Report, it helps you to gain better understanding into the activity status on day-to-day basis.

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Daily Summary by Status

With Daily Summary by Status Report, it helps you to gain better understanding into the activity status on day-to-day basis.

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Filtered Case List with Task Report

This report shows the filtered case with task list which including date, customer name, description, reminder, etc.

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Individual Contact

It allows you to check the customer information such as customer name, date of birth, identification number, prepaid credit balance and so on.

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Individual Service History Report

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Monthly Summary History by Status

It provides you at-a-glance view on the total number of service history by status on month-to-month basis.

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Report 1

Under this report section, it gives you the option to view individual contact, individual service & call records, service history by contacts, service history by employees, individual service history, purchase history, call list and credit note.

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Report 2

Under this report section, it provides the option for you to view filtered case list and filtered case list with tasks.

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Report 3

Under this report section, it allows you to view service history tasks list, daily summary by status, monthly summary by status.

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Report Option

Under this report options section, you will be able to generate customer service history by selecting your own predefined date.

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Service History by Customer Report

In this report, you will be able to view the customer service history which consists of date, total charges, service by (person), status, etc.

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Service History by Employee Report

In this report, you will be able to view the service history by employee which including date, name, total charges, status, etc.

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Service History List

This allows you to see the service history which has the information such as date, service by (person), status, etc.

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