Customer Relationship Management Malaysia | CRM Malaysia | Online CRM | Client Relationship Management System | iCRM

iCRM

Centralised and manageable client list with unlimited customisable contact group.

iCRM, CRM Malaysia is designed to help business of all sizes, SOHO, Small-Medium or industrial. Use it as a business tool to complete or manage your business as it expands.

There is more...In order to keep you stay connected with your customers, we have integrated bulk email marketing and bulk sms marketing services from our partners. iSMS for SMS Alerts and Alien Mailer for bulk email services

Compatible with iOS,Android,Windows Phone,Windows 8

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+ General User Guide

+ Google Calendar Guide

+ Email Guide

+ Case-Task Guide

+ SMS Guide

+ Quotation Guide

Email Templates

Install CutePDF

iCRM Technical Support Team

If you prefer to contact any of our CRM Malaysia sales representative directly, you are most welcome to reach us at the contact details below. Office hour online support is free of charge.

Singapore

Phone: (+65) 3158 4888

KL Headquarters

Address: No.B-2-7, Block B, Kuchai Exchange, Jalan Kuchai Maju 13, Kuchai Lama 58200, Kuala Lumpur, Malaysia Phone: (+603) 79801388 Fax: (+603) 79802388 Website: http://www.mobiweb.com.my Email: sales@mobiweb.com.my Google Map Location: Mobiweb Penang-KL

Penang R&D Office

Address: No. 40-1, Persiaran Bayan Indah, Bayan Bay, 11900 Bayan Lepas, Penang, Malaysia. Phone: (+604) 6420621 Fax: (+604) 6468367 Website: http://www.mobiweb.com.my Email: sales@mobiweb.com.my Google Map Location: Mobiweb Penang-KL

Person-in-Charge

Name: Mr. Ang Tel: +6012-4927082 Email: sales@mobiweb.com.my

Advantages of using iCRM

Free 500 emails per month (Not accumulated)
Supports up to 50 users.
FREE 30 days trial period.
NO software setup needed.
Runs on all platforms which supports HTML. Including iPad, Windows 8, iPhone, Android, Windows Phone & etc.
High Reliability. Managed by experienced programmers.
Fast! Our servers are optimized for CRM and data mining purpose.
CRM Malaysia runs on dedicated servers

Integrate iCRM into your website with CRM API

Manage enquiries from contact from
Manage customer registration
Manage newsletter registration and campaign
Manage sales lead from web site/ face book.
Integrated Email marketing and SMS marketing

Register for an iCRM account today or contact us !

Standalone Small Business CRM

The client will provide hardware and it is hosted at their premiss. Maintenance shall be done internally and BMO will charge on the service and maintenance, however the cost will be much higher than the cloud version. Standalone installation needs hardware. Typically, web server, database server and broadband internet is needed. Our team will setup the hardware and software, followed by updating the software periodically. Through our experience, customers will request to trace events, inventories and guidance. Offline or stand alone server will cost more to maintain, however there are pros and cons, it depends on the decision from your management team.

Cloud Based CRM System Service

By using a username, password and company code, you will be able to login to BMO module. All Customer Relationship Management (CRM) system modules are accessable via web browser. This include logging in from iPad, iPhones, Android mobile phones, PC and desktop. In addition to that, CRM Malaysia will perform data backup, system updates, maintenance and etc. By using CRM cloud service, a company cloud save cost on server, maintenance, data security, bandwidth, and even system uprade/update. It can be integrated to your web page easily.

iCRM Features

iSMS - Bulk SMS alert integration.
Bulk Email Marketing integration.
Manage or follow up incoming leads/contacts.
Manage customer support needs, appointments & tasks.
Assign case/calls/tasks to person in charge/members.
Track personal performance, product support cases, and etc.
Advance permission system, control what users sees.

iCRM - Online CRM Features

CRM Systems	iCRM
Monthly Price Per User	RM3
Data Storage per user	1GB
Contact AI	Yes (Automatically identifies the contact details and fills in for you!)
Contacts	Yes
Contacts grouping	Yes (unlimited grouping)
Service status	Yes (unlimited status)
Contact History	Yes
Email	Yes
Multiple SMTP	Yes
Email Templates	Yes
Mass Email	Yes (as per price in AlienMailer.com, free 500 per month)
File manager	Yes
SMS	Yes (as per price in iSMS.com.my)
Mobile HTML view	Yes
Calendar	Yes
Google Calendar	Yes
Andriod notification	Yes
Notification SMS	Yes
Notification Email	Yes
Quotation	Yes
Send out daily report	Yes
Assign contact to another user	Yes (unlimited assign)
Product items	Yes
Reports	Yes
Trouble case task	Yes
Free customization	Yes (by programmers directly)
CSV import	CSV import employees, contacts, etc.
CSV export	CSV export employees, events, contacts, etc

iCRM Subscription Price

Duration	Price
1 month	RM 150
6 months	RM 650
12 months	RM 1188

Subscribe CRM Malaysia Today!