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iCRM Offline Version

Do you often travel or work away from your office? iCRM Offline Version makes it easier and convenient for you to continue working and deal with clients within the application without an internet connection.

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iCRM Online Version

iCRM Online Version helps you to manage customer relationships, databases and sales information. iCRM Online Version also syncs any updated data from iCRM Offline version onto the internet.

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iCRM Online Version with Local Storage

An Additional Local Storage Space is offered with the Online Version package for you to store all files such as images, videos and any large files into the server that is able to connect unlimited iCRM users.

 
Standalone Small Business CRM

The client will provide hardware and it is hosted at their premiss. Maintenance shall be done internally and BMO will charge on the service and maintenance, however the cost will be much higher than the cloud version.

Standalone installation needs hardware. Typically, web server, database server and broadband internet is needed. Our team will setup the hardware and software, followed by updating the software periodically. Through our experience, customers will request to trace events, inventories and guidance. Offline or stand alone server will cost more to maintain, however there are pros and cons, it depends on the decision from your management team.

Cloud Based CRM System Service

By using a username, password and company code, you will be able to login to BMO module. All Customer Relationship Management (CRM) system modules are accessable via web browser. This include logging in from iPad, iPhones, Android mobile phones, PC and desktop. In addition to that, CRM Malaysia will perform data backup, system updates, maintenance and etc.

By using CRM cloud service, a company cloud save cost on server, maintenance, data security, bandwidth, and even system uprade/update. It can be integrated to your web page easily.

 

iCRM Features

iSMS Bulk SMS alert integration

Bulk Email Marketing integration

Manage incoming leads/contacts

Manage customer support needs & tasks

Assign tasks to employees

Track personal performance or product status

Advance permission system, control what users sees

 

iCRM Online Version Features

CRM Systems
iCRM

Mobile HTML View

Yes

Monthly Price Per Branch

RM150 onwards

Data Storage per user

1GB

Contact AI

Yes (Automatically identifies the contact details and fills in for you!)

Contacts

Yes

Contacts grouping

Yes (unlimited grouping)

Service status

Yes (unlimited status)

Contact History

Yes

Email

Yes

Multiple SMTP

Yes

Email Templates

Yes

Mass Email

Yes (price in AlienMailer.com, free 500 per month)

File manager

Yes

SMS

Yes (as per price in iSMS.com.my)

CRM Systems
iCRM

Calendar

Yes

Google Calendar

Yes

Andriod notification

Yes

Notification SMS

Yes

Notification Email

Yes

Quotation

Yes

Send out daily report

Yes

Assign contact to another user

Yes (unlimited assign)

Product items

Yes

Reports

Yes

Trouble case task

Yes

Free customization

Yes (by programmers directly)

CSV import

CSV import employees, contacts, etc.

CSV export

CSV export employees, events, contacts, etc