iCRM

Centralised and manageable client list with unlimited customisable contact group.

iCRM, CRM Malaysia is designed to help business of all sizes, SOHO, Small-Medium or industrial. Use it as a business tool to complete or manage your business as it expands.

There is more...In order to keep you stay connected with your customers, we have integrated bulk email marketing and bulk sms marketing services from our partners. iSMS for SMS Alerts and Alien Mailer for bulk email services

Compatible with iOS, Android, Windows Phone, WIndows 8 Compatible with iOS,Android,Windows Phone,Windows 8

iCRM Features

  • iSMS - Bulk SMS alert integration.
  • Bulk Email Marketing integration.
  • Manage or follow up incoming leads/contacts.
  • Manage customer support needs, appointments & tasks.
  • Assign case/calls/tasks to person in charge/members.
  • Track personal performance, product support cases, and etc.
  • Advance permission system, control what users sees.


Email Templates

Install CutePDF

iCRM Technical Support Team

If you prefer to contact any of our CRM Malaysia sales representative directly, you are most welcome to reach us at the contact details below. Office hour online support is free of charge.

Singapore

Phone: (+65) 3158 4888

KL Headquarters

Address: No.B-2-7, Block B, Kuchai Exchange, Jalan Kuchai Maju 13, Kuchai Lama 58200, Kuala Lumpur, Malaysia Phone: (+603) 79801388 Fax: (+603) 79802388 Website: http://www.mobiweb.com.my Email: sales@mobiweb.com.my Google Map Location: Mobiweb Penang-KL

Penang R&D Office

Address: No. 40-1, Persiaran Bayan Indah, Bayan Bay, 11900 Bayan Lepas, Penang, Malaysia. Phone: (+604) 6420621 Fax: (+604) 6468367 Website: http://www.mobiweb.com.my Email: sales@mobiweb.com.my Google Map Location: Mobiweb Penang-KL

Person-in-Charge

Name: Mr. Ang Tel: +6012-4927082 Email: sales@mobiweb.com.my

Advantages of using iCRM

  • Free 500 emails per month (Not accumulated)
  • Supports up to 50 users.
  • FREE 30 days trial period.
  • NO software setup needed.
  • Runs on all platforms which supports HTML. Including iPad, Windows 8, iPhone, Android, Windows Phone & etc.
  • High Reliability. Managed by experienced programmers.
  • Fast! Our servers are optimized for CRM and data mining purpose.
  • CRM Malaysia runs on dedicated servers

Integrate iCRM into your website with CRM API

  • Manage enquiries from contact from
  • Manage customer registration
  • Manage newsletter registration and campaign
  • Manage sales lead from web site/ face book.
  • Integrated Email marketing and SMS marketing

Register for an iCRM account today or contact us !


Standalone Small Business CRM
The client will provide hardware and it is hosted at their premiss. Maintenance shall be done internally and BMO will charge on the service and maintenance, however the cost will be much higher than the cloud version. Standalone installation needs hardware. Typically, web server, database server and broadband internet is needed. Our team will setup the hardware and software, followed by updating the software periodically. Through our experience, customers will request to trace events, inventories and guidance. Offline or stand alone server will cost more to maintain, however there are pros and cons, it depends on the decision from your management team.
 
Cloud Based CRM System Service
By using a username, password and company code, you will be able to login to BMO module. All Customer Relationship Management (CRM) system modules are accessable via web browser. This include logging in from iPad, iPhones, Android mobile phones, PC and desktop. In addition to that, CRM Malaysia will perform data backup, system updates, maintenance and etc. By using CRM cloud service, a company cloud save cost on server, maintenance, data security, bandwidth, and even system uprade/update. It can be integrated to your web page easily.

iCRM - Online CRM Features

CRM SystemsiCRM
Monthly Price Per BranchRM50 onwards
Data Storage per user1GB
Contact AIYes (Automatically identifies the contact details and fills in for you!)
ContactsYes
Contacts groupingYes (unlimited grouping)
Service statusYes (unlimited status)
Contact HistoryYes
EmailYes
Multiple SMTPYes
Email TemplatesYes
Mass EmailYes (as per price in AlienMailer.com, free 500 per month)
File managerYes
SMS Yes (as per price in iSMS.com.my)
Mobile HTML viewYes
CalendarYes
Google CalendarYes
Andriod notificationYes
Notification SMSYes
Notification EmailYes
QuotationYes
Send out daily reportYes
Assign contact to another userYes (unlimited assign)
Product itemsYes
ReportsYes
Trouble case taskYes
Free customization Yes (by programmers directly)
CSV importCSV import employees, contacts, etc.
CSV exportCSV export employees, events, contacts, etc

Copyright iCRM © 2014. Powered by Mobiweb Online Business Solutions | Sitemap