iCRM Online Version

About

iCRM Online Software Version gives you convenience while selling your products or services online. It helps you to manage customer relationships, databases and sales information. Email orders can be parsed to the database and the information can be set to notify your customers automatically. Records of customers along with their contact details, paid fees and communication can be recorded.

The iCRM Online Software Version acts as the main medium of communications between you and your customers. You may use it to update your clients on their product delivery status, payments, promotions, newsletters and so on.

TIPS !
You can use iCRM Android App offline provided it is connected to the Local Area Network in your office.

Advantages

  • iSMS- Bulk SMS alert integration
  • Bulk Email Marketing integration
  • Manage or follow up incoming leads/contacts
  • Manage customer support needs, appointments & tasks
  • Assign case/calls/tasks to person in charge/members
  • Track personal performance, product support cases and etc
  • Advance permission system, control what users see
  • Improve client relationship by taking notes, tracking interactions, events
  • Improve customer satisfaction, loyalty and retention
  • Improve cross-selling and up-selling success
  • Helps employees make faster and better informed decisions

AlienVoIP and iSMS with iCRM

alienvoip-01If you own a hotel, a call centre or a SME, integrating AlienVoIP with iCRM helps you to keep track of your contact information with affordable call rates. AlienVoIP also provides hardware for users to experience the best voiceover quality possible.

 
sms-01Bulk SMS can be integrated to inform clients about news and updates. iSMS provide low Bulk SMS rates for you to save more money while marketing your business.

Introductory Price
RM199.00/month onwards

USD 50.00 / month onwards

  • Cloud Service
  • No Contract

Subscribe for 6 months and get 5% discount
Subscribe for 12 months and get 20% discount

 

 

Online CRM SystemiCRM
Monthly Price Per BranchRM199 onwards
Data Storage per user1GB
Contact AIYes (Automatically identifies the contact details and fills in for you!)
ContactsYes
Contacts groupingYes (unlimited grouping)
Service statusYes (unlimited status)
Contact HistoryYes
EmailYes
Multiple SMTPYes
Email TemplatesYes
Mass EmailYes (using own SMTP)
File managerYes
SMSYes (as per price in iSMS.com.my)
Mobile HTML viewYes
CalendarYes
Google CalendarYes
Android notificationYes
Notification SMSYes
Notification EmailYes
QuotationYes
Send out daily reportYes
Assign contact to another userYes (unlimited assign)
Product itemsYes
ReportsYes
Trouble case taskYes
Free customizationYes (by programmers directly)
CSV importCSV import employees, contacts, etc.
CSV exportCSV export employees, events, contacts, etc

 

iCRM Online Package

New Contact

iCRM Online Package

Contact List

iCRM Online Package

Contact Setting

iCRM Online Package

Company Structure

iCRM Online Package

Employee List

iCRM Online Package

Add Work Pattern

iCRM Online Package

List of Work Pattern

iCRM Online Package

Send Email

iCRM Online Package

Send SMS

iCRM Online Package

Call Details

iCRM Online Package

New Event

iCRM Online Package

Event List

iCRM Online Package

Activity Calendar

iCRM Online Package

Activity Report Summary

iCRM Online Package

New Item

iCRM Online Package

Item List

iCRM Online Package

Item Price

iCRM Online Package

Barcode Setup

iCRM Online Package

Debtor Term

iCRM Online Package

Transaction History

iCRM Online Package

New Service Task

iCRM Online Package

New Receipt Voucher

iCRM Online Package

Receipt List

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