CRM Software with VoIP Feature

 

Step 1:

icrm malaysia register alienvoip account
Register an AlienVoIP account by going to www.alienvoip.com > Member login > Register. Fill in all necessary fields and complete the registration.

Step 2:

icrm malaysia activation email
You will receive an activation email. Click the link and key in your prepaid card serial no (if you have one already).

 

Step 3:

icrm malaysia free demo credits
Get your FREE demo credits! Just enter your phone number and click submit.

Step 4:

icrm malaysia- voip portal login
Use your username and password to login to the VoIP Portal.

 

Step 5:

icrm malaysia reload credit
Click on “Reload” tab on the left and key in the serial number into the columns given.

Step 6:

icrm malaysia pos client contact
Start POS Client and navigate to Contact > Contact List and click “New” to add new contact.

 

Step 7:

icrm malaysia call contact
Select the number you wish to contact in the contact list and click “Call” icon on the right section.

Step 8:

icrm malaysia alienvoip account
A new window will appear. Go to File > AlienVoIP Account.

 

Step 9:

icrm malaysia set voip call
Go to your VoIP Portal. Use your SIP Username (Display Name & User Name), SIP Password (Password), SIP Proxy (Host IP), SIP Port (SIP Port) and click “Save”.

Step 10:

icrm malaysia reg voip call
Register by clicking “Reg” until Registration is successful. Click on “Call” button to call the specific contact via VoIP in CRM Software.

 

Step 11:

icrm malaysia call remark
You can type in remarks in the empty section provided during the call and click “Update”.

Step 12:

icrm malaysia call detail history
Click on “Call Details” to see Call details history and remarks.

 
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